Terms and Conditions
SHOP WITH CONFIDENCE
Thank you for shopping with ToppingsKids! Your satisfaction is always top of our mind and we’re committed to providing you with a delightful shopping experience. Every brand and product we introduce you is well-known, popular and quality guaranteed in Korea. Hope you enjoy parenting with our collections as much as we do. We also do our best to provide a dedicated Customer Experience to help you with all of your shopping needs. Please drop us an email if you need our assistance. Email: email@example.com
We provide free shipping on domestic orders over SGD $100. All orders are sent via trackable mail or courier. We aim to dispatch your items within 3 working days of receiving an order (Monday through Friday excluding weekends and public holidays). Delivery charge is $4.50 flat rate for orders below S$100. Please ensure that a representative is available at the stipulated delivery address during working hours to sign for your package. If there is no one at home when delivery man arrives, he will contact you to reschedule the delivery date.
Exchange is only available with the same item when goods are damaged or faulty due to our mistake. We’re not providing exchange service if you simply change your mind. To be eligible for an exchange, the items must be received in new, unwashed and unworn condition with all tags attached, in original packaging. Used merchandise will not be accepted for exchange. Do drop us an email at firstname.lastname@example.org with your order number and item exchange information within 7 days for Singapore customers and 14 days for overseas customers. No delivery fee will be charged as we caused any inconvenience to our precious customers! We seek your understanding in this policy.
At ToppingsKids, all products are listed in Singapore Dollar (SGD) and excluded delivery costs. We reserve the right to change pricing or run promotion at our discretion and without notice.
We accept Visa and Mastercard via Paypal’s secure transaction platform.
If your item or order is a PREORDER(=backorder), it will ship out on the designated ship date listed in the item name. If we only indicated estimated delivery date, we will reach out to you individually to inform the period once it’s confirmed. If your PREORDER contains items with different ship dates, your order will ship out on the date that the last item is available for shipment. If your PREORDER contains extra items (non-PREORDER), everything will ship out together on your PREORDER ship date. * Note, if you wish for your in-stock items to ship immediately then place a separate order for in-stock items only. The shipping amount you are charged during check out is based on a single package. If you wish for your items to ship as they become available then you must place separate orders.
Once you have placed an order via our website you will immediately receive a confirmation email. This is automatically generated. For all orders that are returned due to an incorrect address, a fee will be imposed for repacking and postage.
Our privacy is important for us too! Any personal information that you provide is strictly confidential and will only be used to process your order. We will not disclose your information to third parties.